Active incidents & maintenance
Open updates are pinned here first. Select an item to view the full notice.
Maintenance: Batch 26 (Multiple Servers) - MariaDB Upgrade
Status: Scheduled
As part of our ongoing commitment to stability, security and performance, FMUK Hosting Engineers will be performing maintenance to Maria DB on the following servers:
yttrium.fmukhosting.co.uk
zirconium.fmukhosting.co.uk
This will upgrade Maria DB from it's current version of 10.6 up to 11.4 which provides a number of bug fixes and improvements which allow us to continue to provide an excellent hosting service.
Email services will not be impacted by this work however there will be minimal disruption to websites that utilise database whilst the upgrade is in progress.
Our status page will contain the latest information as the work is being carried out and is the best place to follow for updates once the maintenance is in progress:
https://FMUK Hostingstatus.uk
Affected Components
Reseller Hosting (Under maintenance)
Shared Hosting (Under maintenance)
Maintenance: Batch 25 (Multiple Servers) - MariaDB Upgrade
Status: Scheduled
As part of our ongoing commitment to stability, security and performance, FMUK Hosting Engineers will be performing maintenance to Maria DB on the following servers:
snowdon-lon.fmukhosting.co.uk
strontium.fmukhosting.co.uk
tabor-lon.fmukhosting.co.uk
tai-lon.fmukhosting.co.uk
thallium-lon1.fmukhosting.co.uk
thorium-lon2.fmukhosting.co.uk
tin.fmukhosting.co.uk
toba-lon.fmukhosting.co.uk
uranium-lon2.fmukhosting.co.uk
wutai-lon.fmukhosting.co.uk
This will upgrade Maria DB from it's current version of 10.6 up to 11.4 which provides a number of bug fixes and improvements which allow us to continue to provide an excellent hosting service.
Email services will not be impacted by this work however there will be minimal disruption to websites that utilise database whilst the upgrade is in progress.
Our status page will contain the latest information as the work is being carried out and is the best place to follow for updates once the maintenance is in progress:
https://FMUK Hostingstatus.uk
Affected Components
Reseller Hosting (Under maintenance)
Shared Hosting (Under maintenance)
Maintenance: Batch 24 (Multiple Servers) - MariaDB Upgrade
Status: Scheduled
As part of our ongoing commitment to stability, security and performance, FMUK Hosting Engineers will be performing maintenance to Maria DB on the following servers:
parnis-lon.fmukhosting.co.uk
pelion-lon.fmukhosting.co.uk
platinum-lon1.fmukhosting.co.uk
plutonium-lon2.fmukhosting.co.uk
promethium-lon1.fmukhosting.co.uk
radon-lon1.fmukhosting.co.uk
rinnes-lon.fmukhosting.co.uk
sabinio-lon.fmukhosting.co.uk
silver.fmukhosting.co.uk
salacia.fmukhosting.co.uk
This will upgrade Maria DB from it's current version of 10.6 up to 11.4 which provides a number of bug fixes and improvements which allow us to continue to provide an excellent hosting service.
Email services will not be impacted by this work however there will be minimal disruption to websites that utilise database whilst the upgrade is in progress.
Our status page will contain the latest information as the work is being carried out and is the best place to follow for updates once the maintenance is in progress:
https://FMUK Hostingstatus.uk
Affected Components
Shared Hosting (Under maintenance)
Reseller Hosting (Under maintenance)
Maintenance: Batch 23 (Multiple Servers) - MariaDB Upgrade
Status: Scheduled
As part of our ongoing commitment to stability, security and performance, FMUK Hosting Engineers will be performing maintenance to Maria DB on the following servers:
logan-lon.fmukhosting.co.uk
merapi-lon.fmukhosting.co.uk
mercury-lon1.fmukhosting.co.uk
meru-lon.fmukhosting.co.uk
nevis-lon.fmukhosting.co.uk
niobium.fmukhosting.co.uk
olympus-lon.fmukhosting.co.uk
osmium-lon1.fmukhosting.co.uk
ossa-lon.fmukhosting.co.uk
pangaion-lon.fmukhosting.co.uk
This will upgrade Maria DB from it's current version of 10.6 up to 11.4 which provides a number of bug fixes and improvements which allow us to continue to provide an excellent hosting service.
Email services will not be impacted by this work however there will be minimal disruption to websites that utilise database whilst the upgrade is in progress.
Our status page will contain the latest information as the work is being carried out and is the best place to follow for updates once the maintenance is in progress:
https://FMUK Hostingstatus.uk
Affected Components
Reseller Hosting (Under maintenance)
Shared Hosting (Under maintenance)
Maintenance: Batch 22 (Multiple Servers) - MariaDB Upgrade
Status: Scheduled
As part of our ongoing commitment to stability, security and performance, FMUK Hosting Engineers will be performing maintenance to Maria DB on the following servers:
helicon-lon.fmukhosting.co.uk
hymettus-lon.fmukhosting.co.uk
iodine.fmukhosting.co.uk
kamet-lon.fmukhosting.co.uk
katla-lon.fmukhosting.co.uk
kangto-lon.fmukhosting.co.uk
koussi-lon.fmukhosting.co.uk
gowron-azp1.cloudhosting.net
krypton.fmukhosting.co.uk
lead-lon1.fmukhosting.co.uk
This will upgrade Maria DB from it's current version of 10.6 up to 11.4 which provides a number of bug fixes and improvements which allow us to continue to provide an excellent hosting service.
Email services will not be impacted by this work however there will be minimal disruption to websites that utilise database whilst the upgrade is in progress.
Our status page will contain the latest information as the work is being carried out and is the best place to follow for updates once the maintenance is in progress:
https://FMUK Hostingstatus.uk
Affected Components
Reseller Hosting (Under maintenance)
Shared Hosting (Under maintenance)
Maintenance: Batch 21 (Multiple Servers) - MariaDB Upgrade
Status: Scheduled
As part of our ongoing commitment to stability, security and performance, FMUK Hosting Engineers will be performing maintenance to Maria DB on the following servers:
brocken-lon.fmukhosting.co.uk
cadmium.fmukhosting.co.uk
cerium.fmukhosting.co.uk
dragonfly-lon.fmukhosting.co.uk
elgon-lon.fmukhosting.co.uk
everest-lon.fmukhosting.co.uk
gold-lon1.fmukhosting.co.uk
fuji-lon.fmukhosting.co.uk
haltia-lon.fmukhosting.co.uk
fairweather-lon.fmukhosting.co.uk
This will upgrade Maria DB from it's current version of 10.6 up to 11.4 which provides a number of bug fixes and improvements which allow us to continue to provide an excellent hosting service.
Email services will not be impacted by this work however there will be minimal disruption to websites that utilise database whilst the upgrade is in progress.
Our status page will contain the latest information as the work is being carried out and is the best place to follow for updates once the maintenance is in progress:
https://FMUK Hostingstatus.uk
Affected Components
Reseller Hosting (Under maintenance)
Shared Hosting (Under maintenance)
Maintenance: Batch 20 (Multiple Servers) - MariaDB Upgrade
Status: Scheduled
As part of our ongoing commitment to stability, security and performance, FMUK Hosting Engineers will be performing maintenance to Maria DB on the following servers:
amber-ams1.cloudhosting.net
aragats-lon.fmukhosting.co.uk
bamba-lon.fmukhosting.co.uk
barium.fmukhosting.co.uk
apple-nyc1.cloudhosting.net
beetle-lon.fmukhosting.co.uk
bia-lon.fmukhosting.co.uk
athos-lon.fmukhosting.co.uk
botev-lon.fmukhosting.co.uk
blanc-lon.fmukhosting.co.uk
This will upgrade Maria DB from it's current version of 10.6 up to 11.4 which provides a number of bug fixes and improvements which allow us to continue to provide an excellent hosting service.
Email services will not be impacted by this work however there will be minimal disruption to websites that utilise database whilst the upgrade is in progress.
Our status page will contain the latest information as the work is being carried out and is the best place to follow for updates once the maintenance is in progress:
https://FMUK Hostingstatus.uk
Affected Components
Reseller Hosting (Under maintenance)
Shared Hosting (Under maintenance)
Maintenance: Batch 19 (Multiple Servers) - MariaDB Upgrade
Status: Scheduled
As part of our ongoing commitment to stability, security and performance, FMUK Hosting Engineers will be performing maintenance to Maria DB on the following servers:
tristan.fmukhosting.co.uk
thrace-lon.fmukhosting.co.uk
tuna-lon.fmukhosting.co.uk
tyrol-lon.fmukhosting.co.uk
valerii-lon.fmukhosting.co.uk
vitelotte-lon.fmukhosting.co.uk
yukon-lon.fmukhosting.co.uk
zarek-lon.fmukhosting.co.uk
uther.fmukhosting.co.uk
agung-lon.fmukhosting.co.uk
This will upgrade Maria DB from it's current version of 10.6 up to 11.4 which provides a number of bug fixes and improvements which allow us to continue to provide an excellent hosting service.
Email services will not be impacted by this work however there will be minimal disruption to websites that utilise database whilst the upgrade is in progress.
Our status page will contain the latest information as the work is being carried out and is the best place to follow for updates once the maintenance is in progress:
https://FMUK Hostingstatus.uk
Affected Components
Reseller Hosting (Under maintenance)
Shared Hosting (Under maintenance)
Live status feed
The latest incident, investigation, monitoring and resolution updates. This is the canonical feed your Discord bots can point customers to.
Live network & security telemetry
Traffic and protection data supplied by FMUK Nexus and CodeVault. Values are shown only when fresh telemetry has been received.
Current confidence based on service state and incidents.
Calculated from live health and known dependencies.
Public FMUK endpoints independently verified.
Platform verification
Independent reachability checks for the core FMUK public stack.
Fallback reachability checks are active while the structured MyNetCheck health feed is unavailable.
Dependency intelligence
Services affected by a degraded or unavailable known dependency.
All monitored services
Live status across FMUK Group, Nexus, MyNetCheck, hosting, network, security and customer services.
Core Services6 components
Customer Support Services
Support ticketing, customer contact and helpdesk services.
Domain Name Services
Domain registration, DNS management and availability checks.
FMUK Billing & Identity
Billing, authentication, customer login and account identity services.
FMUK Client Portal
Customer services, invoices, hosting products and account management.
FMUK Group Website
Main FMUK Group website, public information and service pages.
FMUK Nexus Platform
Monitoring, infrastructure management and customer control platform.
Nexus Services6 components
Monitoring Agent Network
Connected website, server and monitoring agents.
Alert & Notification Services
Email, Discord and internal alert delivery systems.
Nexus Dashboard
Customer-facing Nexus dashboard and monitoring control centre.
License Validation Services
Licence validation and subscription service for FMUK products.
Monitoring API
Monitoring endpoint used for checks, integrations and service reporting.
Status Page Services
Hosted public status pages for FMUK and customer services.
MyNetCheck Intelligence2 components
MyNetCheck Platform
FMUK website intelligence platform for public diagnostics, security, DNS, TLS, technology and performance checks.
MyNetCheck Full Scan
Public full-scan engine used for independent website health and intelligence checks.
Network & Connectivity6 components
DNS Routing
DNS routing and domain resolution services.
Edge Connectivity
External connectivity, routing and edge service availability.
Email Delivery
Inbound and outbound email delivery services.
FMUK Service Network
FMUK service routing, platform connectivity and network availability.
Traffic Routing Services
Routing layer used for platform and hosting traffic.
Spam Filtering
Email filtering, spam protection and message security.
Web Hosting Services4 components
Business Hosting
Enhanced hosting platform for business websites.
Managed Hosting
Managed hosting services maintained by FMUK Group.
Reseller Hosting
Hosting platform for reseller and multi-site customers.
Shared Hosting
Shared web hosting platform for standard websites.
Managed Hosting Services2 components
Managed WooCommerce Hosting
Managed WooCommerce hosting for online stores.
Managed WordPress Hosting
Managed WordPress hosting platform, performance and availability.
Server & Infrastructure Services5 components
Backup Infrastructure
Backup storage, recovery systems and restore infrastructure.
Cloud Infrastructure
FMUK cloud infrastructure, compute and platform services.
Dedicated Servers
Dedicated server infrastructure and availability.
Storage Services
Storage, file handling and platform data services.
Virtual Private Servers
Virtual private server infrastructure and availability.
Incident history
Previous incidents, maintenance notices and resolved infrastructure updates.
Open incidents and scheduled maintenance are kept at the top of this page for immediate visibility.
Recent incident history (19)
Maintenance: Babidi-LON, Balnab-LON1 - MariaDB Upgrade
ResolvedStatus: Complete
Upgrades complete.
Affected Components
Reseller Hosting (Operational)
Shared Hosting (Operational)
Maintenance: Ando, Aloy-AMS1 - MariaDB Upgrade
ResolvedStatus: Complete
Maintenance has completed
Affected Components
Reseller Hosting (Operational)
Shared Hosting (Operational)
Ongoing issues on P113-LON
ResolvedStatus: Resolved
The problem has now been resolved.
Affected Components
Business Hosting (Operational)
Maintenance: Parnis-LON - System Update
ResolvedStatus: Complete
The kernel security update has been completed and service has been restored.
Affected Components
Reseller Hosting (Operational)
Maintenance: Aleen - MariaDB Upgrade
ResolvedStatus: Complete
Maintenance has completed
Affected Components
Reseller Hosting (Operational)
Shared Hosting (Operational)
Codebase access issues
ResolvedStatus: Resolved
We're happy following a few edge-case fixes over the last few days, that the service is all working well since the migration.
If any customers to experience issues they can reach out to us via support@codebasehq.com, and we would like to thank everyone for their patience during the changes.
Affected Components
Codebase (Operational)
Maintenance: Abafar-LON - MariaDB Upgrade
ResolvedStatus: Complete
The Maria DB upgrade is now complete. For any issues, please let contact support
Affected Components
Reseller Hosting (Operational)
Shared Hosting (Operational)
Maintenance: Codebase platform maintenance
ResolvedStatus: Complete
Maintenance has completed
Affected Components
Codebase (Operational)
Managed WordPress Hosting DB Server (DB-5-6) issues
ResolvedStatus: Resolved
The issue has now been considered resolve. We thank you for your patience while we dealt with this issue.
Affected Components
Managed Word Press (Managed Word Press Hosting) (Operational)
cPanel/WHM inaccessible on sabinio-lon.fmukhosting.co.uk
ResolvedStatus: Resolved
This has been resolved
Affected Components
Reseller Hosting (Operational)
Premium - uranium-lon2.fmukhosting.co.uk
ResolvedStatus: Resolved
The server is now back up and services are running. We apologize for any inconvenience and appreciate your patience.
Affected Components
Reseller Hosting (Operational)
Managed WordPress database connections
ResolvedStatus: Resolved
Database connectivity for Managed Word Press sites has now been restored.
Affected Components
Managed Word Press (Managed Word Press Hosting) (Operational)
Emergency maintenance: Identity
ResolvedStatus: Resolved
Service was restored and users can login again.
Affected Components
FMUK Hosting Website, Billing & Identity (Operational)
baltar-lon.fmukhosting.co.uk - Ongoing DDOS
ResolvedStatus: Resolved
The attack has been mitigated. The Litespeed captcha service is disabled which should bring services and API calls back to normal.
Thank you for your patience.
Affected Components
Business Hosting (Operational)
Premium - morgan.fmukhosting.co.uk
ResolvedStatus: Resolved
The attack has been mitigated and services are now functioning normally. Thank you for your patience while that was worked on.
Maintenance: Post Migration Proxy Service
ResolvedStatus: Complete
The server is completely shutdown
Affected Components
Reseller Hosting (Operational)
Shared Hosting (Operational)
Business Hosting (Operational)
SitePro "Plugin requires Update" messages
ResolvedStatus: Resolved
The issue has now been resolved. You are now ok to publish sites.
If you have published your site during the issue, republishing will clear these warning messages.
We apologise for any issues caused by this and thank you for your patience.
Affected Components
Reseller Hosting (Operational)
Shared Hosting (Operational)
Business Hosting (Operational)
Critical Hosting Client Area Upgrade
ResolvedStatus: Resolved
The upgrade has completed.
Affected Components
FMUK Hosting Website, Billing & Identity (Operational)
LOGAN-LON Account Suspension Service Disruption
ResolvedBetween 11:13 AM and 11:40 AM BST, websites hosted on LOGAN-LON may have incorrectly displayed an Account Suspended notification due to a Hosting Account State Synchronisation Failure.
Our Infrastructure Engineering Team identified the affected hosting-management service, restarted the required core processes and restored all customer services.
All affected services are now operating normally. No customer data was lost, modified or compromised.
A full technical incident report is available using the link below.
This is the public source of truth for FMUK Group operational status. Customer-facing Discord bots, alerts and service notifications should link to status.fmukgroup.com so customers can see the latest confirmed update and incident history.


